Outcomes, not output

A few projects where the result is the point. Clients are described by sector rather than named — most of this work sits under an NDA — and references are available on request.

ecommerce-d2c

Headless re-platform for a high-traffic store

A storefront re-platformed to a headless architecture that held up under launch-day traffic and lifted conversion.

1.4s Largest Contentful Paint

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Financial Services

A support copilot that shipped because the evals said it could

A retrieval-grounded support assistant taken from an untrusted prototype to production behind an evaluation set, cutting first-response time.

-43% First-response time

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Manufacturing

A stalled ERP rollout taken to production in one quarter

An in-house ERP implementation that had run for over a year without going live, audited, re-scoped and put into production in a single quarter.

1 quarter Time to production

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Wholesale & Distribution

Three CRMs consolidated into one, with the history intact

Three regional sales teams on three different CRMs merged onto one platform, with stage history preserved so year-on-year forecasting kept working.

1 CRM platform, down from 3

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ERP platforms implemented: 5 ERP platforms implemented
industries served: 12 industries served
typical ERP go-live: 6–12 wks typical ERP go-live
delivery cycle: 2 wks delivery cycle

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